Description

Job Description

Ford Champs looks forward to providing you with key knowledge and significant experiences for your professional career. This is a great platform to connect with leadership, collaborate with professionals in many areas of the business and learn more about our Ford full time opportunities. Throughout this program, there are many opportunities to gain insight and exposure to our business that will last a lifetime.

Ford Champs will allow to get to now different business areas through 12 to 24 months, while you improve your skills and become a better professional.

As a Ford Champ Dealer Engagement, you will be responsible for preparing training materials to develop dealership employees skills to help them provide the best customer experience, both in sales and after-sales. You will analyze content, structure area processes, and provide support for presentations, materials and training events in collaboration with the product, marketing, and service teams. The intern will improve their communication skills between teams and learn different processes and controls that will allow them to develop the knowledge acquired in their degree program and understand the corporate approach.

Responsibilities

What you will do:

• Crafting engaging educational content for our dealers, including quick guides, infographics, interactive presentations, and multimedia scripts.
• Translating complex technical information into clear, actionable insights by collaborating closely with product, marketing, and service subject matter experts.
• Managing and optimizing our learning platform, ensuring seamless access to up-to-date training materials and designing interactive assessments to measure learning effectiveness.
• Analyzing user engagement data to continuously enhance the platform's usability and overall learning experience.
• Developing and coordinating vital communications for our national dealer network, tracking key performance indicators to ensure effective information dissemination.

Qualifications

What you'll need:

• Active student in any of the last 4 semesters of (Pedagogy, Education Sciences, Educational Psychology, Communication, and Marketing)
• 90% proficiency in English (speaking, reading, writing, and listening comprehension)
• Strong analytical and communication skills
• Agility
• Teamwork