MTS Systems
Albany, New York, United States
Spotlight Preferred
5 days ago
Job Type
Job Duration
Min Experience
3-5 Years
Min Education
H.S. Diploma/Equivalent
Required Travel
Job Function


Ignite Your Career - Test and Simulation Industry

Transforming what’s possible with cars, aircraft, bridges, wind turbines and space-age materials — this is work we dream about as kids. At MTS, it’s a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.

This role is an opportunity to have a significant positive impact on people’s lives. It is a place where you can learn, innovate, and grow professionally not only within MTS but across the ITW enterprise to Ignite Your Full Potential.

Position Summary

As a Field Service Engineer you will be responsible to calibrate, maintain, install, troubleshoot, and repair complex computer-controlled servo-hydraulic and electro-mechanical test systems at customer site.  Learns and applies MTS technology and business practices in order to provide quality, on-site customer support.

  • Ideal for veterans with background in aviation mechanics, hydraulics, electronics experience and troubleshooting to board level.
  • Experience with calibration of equipment. 
  • US Citizenship required - working in ITAR/CUI Regulated environments
  • Position is remote with 70% travel, some overnight. 


Areas of Responsibility

  • Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance.
  • Diagnoses equipment problems to the major sub-sections of the system (i.e. controllers, hydraulics, data acquisition systems, transducers, grips, fixtures, etc.)  Restores equipment operations.
  • Performs calibrations relevant to assigned customer base independently.
  • Coordinates and conducts installation and maintenance activities.
  •  Implements the operational requirements of the MTS Corporate and Field Service Quality System.
  • Assists as requested to support service sales efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing.
  • Maintains service documentation in requested format for all service activities delivered at customer sites as assigned.
  • Manages all assigned assets according to company policy (i.e. automobile, financial instruments, and service equipment).
  • Maintains current knowledge and training in MTS technology and products.
  • Other duties and special projects as assigned.

General Qualifications Include:
•    Good oral and written English communication skills
•    Basic MS-Office computer and software skills
•    Ability to work with high degree of personal discipline
•    Problem solving and analytical business skills
•    Willingness to travel up to 70%
•    Must possess a valid driver’s license and able to obtain automobile/liability coverage

Additional information

Best in Class Benefits

Our total rewards package is broad and offers comprehensive support from health and wellness, to retirement and financial stability.
Affordable Medical, Dental, Vision Insurance
HSA/FSA with a company match
Income Protection Benefits
Industry Leading 401(k) plan
Paid Time Off
Parental Leave
Matching Gift and Volunteer Program  
Opportunities to Get Involved and Give Back

Our Employee Resource Groups (ERGs) are employee-led organizations that bring together diverse groups of people to share experiences and innovative ideas to help accelerate our path to full potential
It is also our commitment to a diverse and inclusive work environment, strive to create a place where everyone is welcome to contribute their talents and ideas.    
ITW Hearts Giving Hope Program provide employees an opportunity to give back and help families in our neighborhoods who are in need

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  


Education and Experience Requirement

  • BS degree in Engineering or technical discipline with a minimum of 2 years relevant experience.   
  • AA(Vo-tech) degree in a technical field or equivalent military training with a minimum of 4 years relevant experience. 
  • Knowledge troubleshoot to board level
  • Calibration experience
  • Hydraulics and Pneumatics experience
  • Ability to read a blueprint/Schematics 

Ex military: aircraft mechanic/helicopter mechanic/ motor pool experience welcome. 

Job ID: 73817375

Please refer to the company's website or job descriptions to learn more about them.

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