Description

Job Description

About Us

Lead. Grow. Transform.

Ford Australia is constantly evolving and innovating, committed to delivering smarter, more connected vehicles for all Australians, now and for generations to come.

Looking ahead, Ford is excited about the future. With an expanding vehicle lineup, growing digital services, and a strong dealer network, they are well-positioned to support Australian businesses in new ways.

As Australia's largest automotive OEM employer, we proudly have around 1,500 talented engineers, designers, and specialists working across five Victorian sites. Crucially, Australia is a key global development hub for Ford and their local design and engineering team lead the creation of vehicles including the Ranger, Ranger Raptor, and Everest - models sold in around 180 markets worldwide.

Complementing this technical network, Ford Australia's National Sales Company (NSC) located in Richmond, is the central hub for commercial and customer engagement activities across the country.

Why Ford?

For a century, we've been a driving force across Australia, building a legacy that truly speaks for itself. Leading the way, the Ranger continues its rein as Australia's No. 1 Selling Vehicle and our iconic Mustang proudly holds its position as Australia's No. 1 Sports Car.

These remarkable achievements are a testament to our unwavering commitment to innovation and a customer-focused approach that has delivered success across our entire lineup, giving us so much to be excited about! But we believe we do more than just build award-winning vehicles-we build careers.

• Discounted lease car options.
• Multiple Employee Resource Groups - Ford Pride, Women of Ford and Ford Empowering Diverse Abilities.
• Flexible Work Arrangements.
• Growth and development opportunities via internal and external training.
• Paid parental leave from day 1.
• Comprehensive Employee Assist Program.
• Wellness Programs including Free Flu Vaccinations and Health Checks.
• Paid volunteer days.

About the RoleAs a Ford Pro Ecosystem Manager, you will serve as the primary representative of Ford sales within your assigned Region. Ford is dedicated to empowering businesses by making fleet management effortless and efficient, both today and in the future, through a comprehensive ecosystem of fleet-focused solutions.

In this pivotal role, you will be at the forefront of this mission, leading the establishment and growth of our connected services ecosystem across the International Markets region (Africa, West/Southeast Asia, Oceania). You will be responsible for the end-to-end lifecycle, encompassing the development of our strategic vision, overseeing its successful implementation, and cultivating critical external relationships to drive the widespread adoption and success of our innovative solutions. This is a unique opportunity to shape the future of commercial vehicle productivity in a dynamic and expanding region

You will report directly to the IMG Transformation Director in Thailand. This role will be based in Australia at our National Sales Company Office in Richmond, Melbourne.

Responsibilities

Key Strategy & Vision Development:

• Define the comprehensive portfolio of connected solutions, driven by deep understanding of fleet customer needs and competitive landscape analysis.
• Design innovative business models tailored for each market, integrating the roles of Ford, dealers, and strategic external partners.
• Formulate robust deployment plans, including market and solution prioritization, to maximize impact and adoption.

Implementation & Execution:

• Drive the development of compelling business cases and lead solutions through global and in-market approval processes.
• Orchestrate end-to-end go-to-market strategies and lead the successful launch and implementation of connected services.
• Continuously monitor in-market performance, adapting strategies and implementation plans to optimize outcomes.
• Identify, evaluate, and engage with external partners to explore co-development opportunities and assess their alignment with Ford Pro's vision.
• Develop strategic recommendations for the integration and deployment of partner products and solutions within our ecosystem.

External Partnership Management:

• Identify, evaluate, and engage with external partners to explore co-development opportunities and assess their alignment with Ford Pro's vision.
• Develop strategic recommendations for the integration and deployment of partner products and solutions within our ecosystem.

Qualifications

• A minimum of 10 years direct experience in the fleet management or telematics space.
• Strategic Business Leadership: Proven strong business acumen with the ability to manage a business line end-to-end, from strategic planning to successful execution.
• Strategic Acumen: Excellent strategic capabilities, including the ability to identify new growth areas and develop viable, feasible execution strategies.
• Industry Expertise: Deep understanding of fleet management industry practices, business models, and market dynamics.
• Customer-Centric Solutioning: Profound understanding of commercial customer needs, especially in the fleet management space, and the ability to translate these needs into innovative solutions.
• Leadership & Collaboration: Strong leadership skills with a proven ability to work effectively with diverse teams and Ford stakeholders across multiple markets and time zones.
• Communication & Negotiation: Exceptional communication and negotiation skills.
• Project Management: Demonstrated expertise in leading and delivering complex projects.
• Strategy & Business Development: Significant experience in strategy formulation and business development.

If you want to be a part of this challenging and rewarding transformation - Apply Now.

Equal Opportunity

Ford Australia is committed to building an inclusive work environment and welcome applications from First Nations, LGBTQI+, culturally and linguistically diverse backgrounds, people with disability, and people across all life stages.

All qualified applicants will receive consideration for employment and all effort will be made to ensure diverse interviewers.

If you require any support or adjustments to the recruitment process, please contact our Talent and Inclusion Lead Sarah at [email protected].

Applicants must be legally authorised to work in Australia. Verification of employment eligibility will be required at the time of hire.

---Applications will close on Friday 3 October 2025, however, please do not delay your application as interviews will commence before this date---

Please note due to the high numbers of applications we will only be able to contact shortlisted candidates.

*Ford Motor Company of Australia Pty Limited ACN 004 116 223 (Ford) is collecting your personal information in order to consider you for a role at Ford. Ford may also collect personal information about you from third parties such as refereess and recruitment agencies for this purpose. Ford may disclose your personal information to its related companies and third party service providers for purposes such as screening and background checks, aptitude testing and health and safety and human resources management activities. Ford's privacy policy (available at www.ford.com.au) states how you can seek to access or correct any personal information Ford holds about you, how to complain about a privacy breach by Ford and how Ford will deal with a privacy complaint. You can contact Ford at 13 FORD (13 36 73) or via the contact details set out in Ford's privacy policy