Description

Job Description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

In this position...

Come help build a better world, where every person is free to move and pursue their dreams. Ford Motor Company was built on the belief that freedom of movement drives human progress. It's a belief that has fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world's most trusted mobility company, designing vehicles for a smart world that helps people move more safely, confidently, and freely. Ford is experiencing significant business transformation in an ever-changing digital world. We are dedicated to delivering distinctive products and solutions, having an "always on" relationship with customers and continuously improving our user experience.

Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across Ford Blue, Model e, Ford Pro and Lincoln. Within Integrated Services, our Digital Product Team leads the charge on creating innovative software for our customers. Through listening to customers, research, and a deep understanding of the market, this team leads the future on how Ford can differentiate its vehicles and create experiences customers love. We are looking for passionate product professionals who will continue to help us redefine the future of mobility.

As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customer's experience. This role will be based out of Dearborn, MI.

Responsibilities

What you'll do...

• Through listening to customer data and feedback, you will work to define new digital products and features to enhance the customer experience and drive customer adoption for Connect & Engage and Entertainment products, understanding what features are essential for customer adoption and monetization.
• Maintain a comprehensive, technically informed product strategy and roadmap, ensuring integration with the broader product ecosystem and business objectives, while considering scalability, performance, and maintainability.
• Work with a team to define product artifacts (PRDs, PRFAQs, Strategy Documents), clearly articulating product vision, scope, and requirements.
• Drive the end-to-end product lifecycle, prioritizing the product backlog based on technical complexity and business value, fostering agile collaboration with design, engineering, and QA for timely, high-quality delivery with technical excellence.
• Balance business objectives, user experience, and technical feasibility/scalability, delivering robust software products with a bias for action and continuous iteration.
• Work hands-on with the product and business development teams to prioritize, plan, and deliver software that creates excellent user experiences.
• Conduct product experiments, user interviews, and other validation techniques to gather customer and product insights, and analyze data to make informed, data-driven decisions for our customers.
• Proactively identify opportunities for new features and product enhancements that contribute to a holistic and continuously improving customer experience across the Connect & Engage and Entertainment portfolio, attracting and retaining subscribers.
• Support as a liaison, influencing and aligning cross-functional stakeholders across engineering, design, marketing, and business units to achieve shared objectives and execute product plans effectively.

Qualifications

You'll have...

• Bachelor's degree required.
• 5+ years as a product manager, with a proven track record of successful product launches and significant contributions to product growth in a high-scale environment.
• 5+ years defining product vision, strategy, and comprehensive product roadmaps.
• 5+ years' hands-on experience with modern product development tools, including advanced proficiency in Figma (or similar design/prototyping tools) and expert-level command of Jira (or equivalent Agile lifecycle management platforms) for complex workflow management.
• Ability to build and manage robust product backlogs; can define, prioritize, and articulate product features with a clear understanding of their business impact.
• Strong leadership, communication, and interpersonal skills (high EQ) to effectively manage stakeholders, build consensus, and drive collaborative efforts across the organization.
• Experience successfully leading collaborative efforts among engineering, design, and business teams to achieve shared objectives, embodying a "Solve it Together" and "Builders" mentality.
• Experience working on hardware/software products, ideally within an Auto OEM or similar complex technical environment.
• A deep passion for your customers, their needs, and for building/shipping products that provide significant value and meet these needs.
• Demonstrated effectiveness in complex, fast-paced organizations, with a "Do only what matters" and "Own it / Bias for Action" approach.
• Solid analytical skills, with a proven ability to leverage complex data sets, A/B testing frameworks, and statistical analysis to derive actionable technical insights and inform strategic product decisions.
• Familiarity with Agile Software Methodologies (Scrum, eXtreme Programming, Kanban).
• Able and willing to work in Dearborn, MI 4 days a week.

Even better, you may have...

• Bachelor's Degree in Computer Science, Engineering, or Business.
• MBA is a plus.
• Embedded software expertise.
• Strong interest in the automotive space and future forward entertainment trends.
• Passionate about emerging technologies (e.g., AI/ML, cloud computing, edge computing) and a relentless commitment to continuous learning, technical skill development, and fostering a growth mindset.
• Eager for more responsibilities and proactively seeks opportunities to contribute beyond defined roles.
• Proficiency in Microsoft Office Suite.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits, click here: https://fordcareers.co/GSRSP2

This position is a salary grade 8.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

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