Description

Job Description

Ford Customer Service Division, within Ford, is committed to provide our customers the "Always On" experience and our mission is to get our customers back on the road, in the shortest possible time. FCSD Tech delivers world class software that our
• Dealers use to Diagnose, Repair & Service our vehicles
• Customers use for a seamless Service experience
• Ford enterprise uses to run a highly Profitable, Critical and Complex Parts & Service business
FCSD is a true one-stop shop, offering comprehensive Diagnostics, Repair & Service Capabilities for a full portfolio of Electrified, Hybrid and Internal combustion vehicles globally.

In this position...
• Serve as a core member of an engineering team that designs and develops webservices, webpages, APIs, and microservices.
• Collaborate with other product teams on integrations, testing, and deployments.
• Translate business requirements into detailed specifications.

Responsibilities

• Ensures software engineering excellence (e.g. best practices and quality) is achieved within the product team.
• Collaborates with other Product Teams to reduce complexity across the product / product line, enhance interoperability between services, and make key design decisions across the portfolio.
• Innovate and operate with an iterative, agile and user-centric perspective.
• Clearly communicate with team members and internal and external stakeholders.
• Demonstrate software engineering excellence through actively coding, pairing, and performing code and architecture reviews with other software engineers within the product line.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field
• Experience 5+ years with progressive responsibilities in Software Engineering, Architecture and Agile Framework.
• Proven ability to work with a diverse and global team.
• Strong personal presence and capabilities to resolve technical concerns.
• Experience with cloud services and platform knowledge.
• Demonstrated understanding and experience developing API solutions.
• Experience collaborating with engineers, designers, and product owners.
• Excellent communication skills with the ability to adapt your communication style to the audience.
  • Ability to work collaboratively and navigate complex decision making in a rapidly changing environment.