Description

Job Description

Project Manager at Ford of Mexico

Responsibilities

• Lead and run cross-functional projects to operate, evolve, and scale our platform portfolio (currently Atlassian Cloud; soon adding GCP Agent Space), ensuring projects deliver on time, scope, and quality.
• Translate product/engineering priorities into clear project plans, milestones, and release schedules; own the project backlog, dependencies, risk register, and change control for platform initiatives.
• Coordinate platform incident response and post-incident reviews - act as the bridge between SRE/engineering, support, vendor partners, and business stakeholders to drive timely resolution and durable remediation.
• Define and track success metrics, SLAs/OLAs, and reporting for platform health, adoption, and cost; prepare and present regular status and executive-ready summaries.
• Drive process improvements and automation opportunities with Developer Enablement and Platform teams to reduce manual toil and increase self-service.
• Maintain and evolve project documentation: project charters, runbooks, RACI matrices, onboarding guides, and training artifacts for internal teams.

Qualifications

• 5+ years of technical project/program management experience delivering platform, infrastructure, or developer tooling projects (Atlassian and/or cloud platform projects strongly preferred).
• Demonstrated experience coordinating cross-functional engineering teams, support teams, and vendors to deliver technical projects end-to-end.
• Practical familiarity with Atlassian products (Jira Software/JSM, Confluence,) and basic platform administration concepts - or equivalent experience running Atlassian-related projects.
• Strong Agile experience (Scrum/Kanban) and backlog management; comfort running sprint ceremonies, PI planning, or similar cadence-driven planning.
• Experience with incident management and ITIL/change-management processes.
• Excellent stakeholder management and communication skills - able to present technical status to non-technical audiences and escalate appropriately.
• Solid organizational skills with attention to documentation and operational runbooks.
• Fluent English.

You May Have:

• Certifications such as PMP, PRINCE2, CSM/PSM, or Atlassian Project/Administration certifications.
• Direct Atlassian administration experience (site admin, automation, permission models) or prior hands-on experience with Atlassian migrations/tenant consolidation.

Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant
for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.