Description

Job Description

• Accurate and on time data reporting
• Daily, weekly and Monthly task driven assign
• Response time to dealer and customer queries
• Advanced Excel skills
• Advanced PowerPoint Skills
• Excellent Communication Skills
• Alteryx data systems (Advantage)
• Insurance Background

Responsibilities

• Supporting dealers in product queries and training if required
• Supporting dealers in portal queries
• Following on incorrect policies sold to F&I's
• Cancellation of policy letters to customers on Ford Protect Products
• PO Creation on Ariba
• Approving Invoices from suppliers
• New Supplier onboarding process
• Product Costing
• New Plan Request Form completion for new products
• Completion of Pricing sheet for dealer portals
• Responsible for Dealer Portal testing on codes, pricing, M&M codes, contract wording,
• Customer complaints
• Responsible for ensuring pricing update and testing is concluded on third party platforms when FMCSA does pricing reviews
• Responsible for updating portals with M&M codes when we have new launches on different vehicles
• Create, review and edit sales brochures as required on website and sign off on Ford Protect content. Update third parties when revised
• Responsible for updating Dealer View to ensure updated content on marketing assets.
• Coordinate regular data extracts from contract systems to internal users and external users.
• Providing claims data for products cost
• Supporting with claims analysis reporting
• Coordinate with ESB finance team for claims cost analysis.
• Provide support for strategy development and other tasks as requested by the management team.

Qualifications

• 3 Year Diploma / bachelor's degree or equivalent
• 3 years Sales and Analytical Reporting Experience
• Insurance Background (Advantage)

About Us

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.