Description

• Design and Deliver Salesforce solutions on Sales Cloud, Marketing Cloud, Service Cloud, Experience Cloud, and MuleSoft platform
• Play technical SME role on projects to design Salesforce Solution design, provide technical walk-through to Salesforce developers and client features owners
• Provide technical leadership on projects by providing necessary guidance to junior team members to follow Salesforce best practices
• Key resource for Salesforce technical delivery - Build, System Testing handover/co-ordination, Tech. documentation and deployment activities
• Play lead in reviewing features/user-stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity and work closely with Product Managers
• Ability to analyze/identify gaps in functional/business requirements, discuss with functional and business product owners on required changes that aligns with Salesforce product stack and architecture
• Design integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.
• Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT
• Manage risks and issues as well as cross dependencies with other teams. Communicate effectively with internal teams and client to address technical design and functional gaps.
• Ability to effectively debug and resolve technical issues and/or defects which may be reported as a result of faults in the production system.
• Assist in writing technical approach and design documentation as required.
• Works closely with the Product Managers to include continuous technical improvement in the Product Line roadmap
• Collaborates with other Architects to reduce complexity across the portfolio, enhance interoperability between services, and make key design decisions across the portfolio.
• Innovate and operate with an iterative, agile and user-centric perspective

• 7+ years of overall experience in Salesforce implementation in Sales Cloud and Service.
• Lead solution design, architecture, and delivery for enterprise-level projects
• Experience with Technical Architect functions in Conceptual Data model, Logic Data model, High level Design & Low-Level Design.
• Experience with Salesforce solution design, development, and integration in the (Sales & Service)
• Interact directly with client stakeholders and business end users to analyze their business
• Proven ability to effectively prioritize workload and meet deadlines
• Reusable framework and Factory Method, Strong working knowledge of Salesforce relevant technologies: Apex, Lightning/LWC
• Excellent spoken and written communication skills with ability to present ideas in a clear manner to non-Salesforce teams
• Minimum of one Salesforce Certification

• Experience of building in Agile Development Methodology
• Sales Cloud and Marketing Cloud experience
• Additional Salesforce Certifications Preferred - Application Architect and System Architect